Are you looking for someone to clear snow from your property this winter?
Whether this is your first year as the owner of a commercial property or you’re simply tired of plowing your private lot, here’s what to look for when considering a snow removal company.
Consider Their Reputation
Reputation is the first thing you should consider when trying to find a good, reliable snow removal company.
Ask your neighbours, read online reviews and take a look at social media. Get information about the company you’re hiring from multiple sources in order to make a good assessment.
“In the digital age, every business has user reviews. Therefore, it won’t be difficult to look for customer feedback for a particular snow removal company.” - Blacktop Paving
Consider Price & Frequency
Snow removal is a little different from other landscaping services, so consider how the company you choose services its clients.
Snowfall can be unpredictable. Some companies might even have an amount of snow that needs to fall before service is triggered.
“Most snow removal services price according to driveway length and how challenging it is to remove snow from that space. Some companies charge one set price for the season — no matter how often they push snow at your home. Others will base prices on snowfall totals, charging one fee up to a certain snow depth and adding extra fees for each inch of snow over. Companies may or may not charge extra for treating ice and sidewalks. Be sure to ask about payment options.” - HGTV.com
Whether it’s a commercial lot or a private residence, find a company that pays attention to your specific budget, schedule and needs as a property owner.
Consider The Contract
“Your snow removal contractor should provide you with a written agreement that clearly spells out all the expected services.” - Erie Insurance
Contracts should cover:
Service costs - including taxes, extra fee estimates etc.
Insurance details - make sure they offer insurance in case of property damage.
Full-service details - including frequency of services and dates covered.
Contact information - they should be available in case of emergency and easy to reach throughout the duration of your contract.
Some contracts will also cover things like equipment used and even offer GPS details so you can track progress.
Consider Communication
Good communication is very important when sourcing snow removal services. Make sure that the company you hire is prompt and reliable.
“One of your first concerns is probably how quickly the company will be on your site after it snows and rightfully so. You don’t want piles of snow still on your site when employees and visitors get there in the morning.” - Level Green Landscaping
Good communication will ensure that you’re always in the loop about whether or not your property is being serviced according to your needs. The last thing you want is your snow removal company going MIA after a big storm.
Remember, if you are unsatisfied with the work that has been done, it’s okay to let your snow removal company know. You have a contract for a reason, so use it to hold the company you hire accountable.
Bad communication is one of the leading causes of customer dissatisfaction. Reputable landscaping companies want you to be happy with their work. Don’t be afraid to renegotiate if you find yourself unhappy with the services provided. Chances are, it was a simple miscommunication.
Snow removal can be very difficult if you have a large lot or more important things to do like running a business. There’s no reason why you can’t outsource the job. Follow the tips here and you’ll be able to hire and negotiate to find the company that best suits your needs!
No one likes shovelling their driveway in the winter, do they? What about if you own a business and have to make sure the parking lot is cleared for customers? Fear not! We’ve got your back! Contact us today to get a free quote! We’d love to help!